At Sub40, we strive to deliver your premium freeze-dried coffee promptly and efficiently. Here are the details of our shipping process:

Processing Time: Orders typically ship within 2-3 business days.

Shipping Methods:

Express Shipping: Delivery within 2-4 days.

Standard Shipping: Delivery within 4-7 days.

Free Shipping: Available on orders over $100.

Order Tracking: You can track your order online. Once shipped, you will receive a tracking number via email. The tracking website will depend on the carrier used.

Your satisfaction is our priority. If you need to return, exchange, or request a refund, please follow these guidelines:

Timeframe: Contact our customer support team within 30 days of your purchase.

Process: Email us at support@sub40.com to initiate the return, exchange, or refund process. Provide your order details and reason for the request.

Inspection: Returned items must be inspected by our team before a decision is made on the return or exchange eligibility.

Conditions: Products must be in their original packaging and unused to be eligible for a return or exchange.

We aim to resolve any issues promptly and ensure you have the best coffee experience possible.